James Gregory

Operational Insight Manager

James Gregory is the Operational Insight manager at RSA utilising CallMiner within their Personal Lines business to identify areas of Excellence or Effectiveness. James has been with RSA for just over 2 years.

Keynote Session

11:00 AM - 11:30 AM EST  |  Tuesday May 24

Becoming the ‘Go-To’ Source for Intelligence: An RSA Group Case Study