Jeff Gallino, speech analytics pioneer, Forbes contributor, noted technologist, US Air Force Academy graduate and founder of CallMiner brings energy, enthusiasm and vision to his presentations, illuminating audiences with insights gleaned from years as an industry innovator.
Jeff founded CallMiner in 2002 and is a frequent speaker and panelist on speech and customer journey analytics. He oversees research, language development, and future product direction.
2:30 PM - 3:15 PM EST | Wednesday May 25
10:15 AM - 11:00 AM EST | Tuesday May 24