Eric Klipfel

Deputy Chief Executive Officer

Eric Klipfel is currently Member of the Executive Committee, Deputy Chief Executive Officer at Solocal Group, in charge of commercial activities and customer operations.

Eric was Head of Business-To-Consumer at Altice, and Executive Director, Consumer at SFR.

Eric is convinced of the contribution of Analytics in business, and Speech Analytics in particular: “Markets are conversations”. Using CallMiner has allowed SoLocal to sell more and deliver better.

Keynote Session

11:45 AM - 12:05 PM EST  |  Wednesday May 25

Sell More and Deliver Better with Conversation Analytics